Last updated: February 17, 2026

This Privacy Policy explains how Sarail (“Sarail,” “we,” “us,” or “our”) collects, uses, discloses, and protects personal information when you visit this website (the “Site”), contact us, book a call, or use our services.

If you have questions, contact: hello@sarail.ai

1) What we collect
We collect personal information in three ways:

A) Information you provide
When you fill out a form, book a call, subscribe, or contact us, you may provide:

• Name
• Email address
• Phone number (optional)
• Company name and role/title (optional)
• Your message and any details you choose to share about your needs, goals, or business
• Booking details (date/time and information you submit as part of scheduling)

We do not intentionally request sensitive personal information (such as health information, government ID numbers, or biometric data). Please do not submit sensitive information through the Site.

B) Information collected automatically
When you use the Site, we may automatically collect:

• IP address
• Device type and browser type
• General location (derived from IP)
• Pages visited, time spent, click activity, and referring/exit pages
• Website performance and diagnostic data

  C) Cookies and similar technologies
  We use cookies and similar technologies to operate the Site, remember preferences, understand traffic, and improve performance. Some cookies are required for the Site to function; others are used for analytics and marketing (where enabled).

You can manage cookies through your browser settings. Blocking some cookies may impact Site functionality.

2) How we use your informationWe use personal information to:

• Respond to inquiries and communicate with you
• Provide services you request
• Schedule and manage appointments
• Send administrative messages (confirmations, updates, service-related notices)
• Maintain our records and improve our Site, content, and services
• Send marketing emails only if you opt in (you can unsubscribe anytime)
• Measure and improve marketing performance (including advertising, where enabled)
• Protect the Site and our business from fraud, misuse, and security incidents
• Comply with legal, tax, and regulatory obligations

3) Legal bases (UK/EU)

If you are located in the United Kingdom or European Economic Area, we process your personal data under one or more of the following legal bases:

• Consent (for example, marketing emails; certain cookies where required)
• Contract (to deliver services you request or manage bookings)
• Legitimate interests (to operate, improve, and secure our Site and business)
• Legal obligation (to meet legal and accounting requirements)

You can withdraw consent at any time (see Section 8).

4) Marketing, analytics, and advertising

We may use analytics and marketing tools (including advertising features such as pixels or conversion tracking) to understand how the Site is used and to measure the effectiveness of marketing. These tools may use cookies or similar technologies.

Where required by law, we will request your consent before using non-essential cookies.

5) How we share your information

We do not sell your personal information.

We may share personal information only in these situations:

• Service providers: We use trusted third parties to host the Site, support communications, scheduling, analytics, marketing, payments, and other business operations. They may process personal information on our behalf under contractual obligations to protect it.
• Legal and safety: If required to comply with law, regulation, legal process, or enforce our agreements, or to protect rights, safety, and security.
• Business transfers: If we are involved in a merger, acquisition, financing, reorganization, or sale of all or part of our business, personal information may be transferred as part of that transaction.

6) International data transfers

We operate in Canada and the United States and may use service providers in other countries. Your personal information may be processed outside your province/state/country, including in the United States, where data protection laws may differ.

Where UK/EU law applies, we take reasonable steps to use appropriate safeguards for international transfers when required.

7) Data retention

We keep personal information only as long as necessary for the purposes described in this Privacy Policy, including to:

• Provide services and maintain business records
• Resolve disputes and enforce agreements
• Meet legal, tax, and accounting requirements

When we no longer need it, we delete or anonymize it.

8) Your rights and choices

1. A) Email preferences

If you opt in to marketing emails, you can unsubscribe at any time using the link in the email or by contacting us at [your email].

1. B) UK/EU rights

If you are in the UK/EU, you may have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion (subject to legal requirements)
• Object to processing or request restriction
• Request data portability
• Withdraw consent at any time
• Lodge a complaint with your local data protection authority
  
  C) Canada and U.S. rights
  You may request access to, correction of, or deletion of your personal information, subject to applicable laws and legitimate business needs.
  To make a request, contact hello@sarail.ai. We may need to verify your identity before processing your request.

9) Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

10) Children’s privacy
The Site and our services are not intended for children under 13. We do not knowingly collect personal information from children. If you believe a child has provided personal information, contact us and we will delete it.

11) Third-party links
The Site may contain links to third-party websites. We are not responsible for their privacy practices. Review their privacy policies before submitting information.

12) Changes to this policy
We may update this Privacy Policy from time to time. The “Last updated” date above reflects the most recent version. Continued use of the Site after changes means you accept the revised policy.

13) Contact
Sarail
Email: hello@sarail.ai